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Privacy Policy

Compass Window and Door is committed to protecting online user privacy. In order to ensure your privacy, information Compass Window and Door collects through our web site at www.compasswindow.com ("Site") is used only in the manner and for the purposes described in this Compass Window and Door Privacy Policy ("Privacy Policy.")

User Consent to Privacy Policy

Any person accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be considered a "User." All Users are bound by the terms of this Privacy Policy. Users consent to the collection, use, and disclosure of personally identifiable User information ("Information") pursuant to the terms of this Privacy Policy.

Information Collected from Users

Compass Window and Door collects the email address of Users that email a question or comment to Compass Window and Door or submit a customer review.

Compass Window and Door collects the billing and shipping addresses, including relevant e-mail, phone and credit card numbers and expiration dates of Users who purchase a product from Compass Window and Door through the Site. This includes Users who register to become Compass Window and Door members or enter any Compass Window and Door contests or other promotional features available on the Site.

Through the use of "cookies" (For more information regarding Cookies, see below), Compass Window and Door may collect and store anonymous information relating to Users' browsing patterns, including, for instance, the User's browser version, site referral information, IP address, operating system, and other technical Site use information.

Cookies

The Site uses a feature of Internet Web browsers called a Cookie, which is a file that a User's Web browser places on a User's computer's hard drive, to assign an identification code to the computer and to collect anonymous browsing information. On this Site, cookies are used in conjunction with session variables to track a User's shopping cart and expire as soon as an order is completed or if a shopping cart sits idle for a lengthy period without being checked-out.

Compass Window and Door does not use Cookies to retrieve Information about Users from a User's computer unless the User knowingly and willingly provided such Information.

You may set your Internet Web browser to notify you when you receive a cookie or to prevent cookies from being sent. If you prevent a cookie from being sent, you may limit the functionality Compass Window and Door can provide you when you visit the Site, especially when purchasing an item on the Site.

Use of Information

Compass Window and Door uses the Information collected from its Users to:

Disclosure of Information to Third Parties

Unless we have your consent or except as required or permitted by law, Compass Window and Door will not sell, share, trade or give away any Information that it collects or receives regarding its Users.

Compass Window and Door may disclose information about our Users to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of Compass Window and Door or others. Compass Window and Door may disclose Information to third party in the event that a third party acquires Compass Window and Door or its assets. (See, Sale or Acquisition section below.)

Linked Internet Web Sites

The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to a third party website not controlled by Compass Window and Door. These hyperlinked third party websites may collect and disclose Information different than this Site. Compass Window and Door is not responsible for the collection, use, or disclosure of information collected through these web sites, and Compass Window and Door expressly disclaims any and all liability related to such collection, use, or disclosure.

Children

The Compass Window and Door Site is not directed towards children under 18 years of age and Compass Window and Door does not knowingly collect any information from children under 18 years of age through the Site.

Security

Compass Window and Door has security measures to protect against the loss, misuse, and alteration of the Information under our control, including credit card information that is submitted to Compass Window and Door When Users place orders or access their account information, the Site uses secure server software (SSL), which encrypts all information Users' input before it is sent to us. Thus, we have taken steps to protect the Information we collect from you from unauthorized access. Unfortunately, no system is perfect; therefore, Compass Window and Door makes no representations or warranties with regard to the sufficiency of these security measures. Compass Window and Door shall not be responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy because of a security breach or technical malfunction.

Sale or Acquisition

In the event that another company acquires Compass Window and Door or all or part of its assets, we reserve the right to include Information among the assets transferred to the acquiring company.

Applicable Law/International Issues

Information that is submitted to this Site will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law. If you are a non-U.S. User, you acknowledge and agree that we may collect and use your Information, as discussed above, outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for Information that is available in other countries. By providing us with your Information, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms and consent to the transfer of such Information outside your resident jurisdiction. If you do not consent to the terms of this Policy, please do not use this Site, but if you have already provided us with Information, please contact us and let us know how you would like us to handle such information.

Amendments to Privacy Policy

Compass Window and Door reserves the right to amend this Privacy Policy periodically.

  • espond to Users' questions or comments;
  • Administer a User's contest entry or entry in other promotional feature;
  • Fulfill a User's purchase request and notify Users of their order status; and
  • Provide Users with important functionality changes to the Site, new Compass Window and Door services and special offers we think you will find valuable.

Recent Reviews

See What Your Neighbors Have to Say

Rick M.

Window Installation in Arlington Heights, IL

Couldn't be happier with our purchase and install of windows from Compass. The installation was quick and done professionally. Jim was a great salesperson, no pressure sales tactics like the other places. Responsive and always happy to help. I couldn't possibly recommend them more!!! Fantastic job!

Sheila A.

Patio Door and Window Replacement in Orland Park, IL

Rob came out to give us a quote and he was great. Really worked to give us the best quality and a great price. He was cognizant of our time as well as our budget. The day of installation he came out in the morning as well as after the job to make sure the quality of the installation was what was discussed. Our installers also were very polite clean and quick. The windows and patio door truly transformed my home, thanks to this great company and quality materials. I would recommend these guys to anyone.

Bebe M.

New Windows and Sliding Patio Door in Naperville, IL

Rob just put in all new windows and patio slider for me. We like our house cool so keep it at about 68 all the time. Just in one day I can feel the difference. I can put the thermostat at 71 now and feel how the old 68 felt! They are gorgeous and I can flip them down and clean them. I’m so very happy with Compass Windows and Doors! Don’t mess with the big name companies that rip you off. Get an estimate from Compass Windows and Doors and pay much less for a better product!

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